Terms and Conditions - Flat Clearance Gunnersbury
Welcome to Flat Clearance Gunnersbury. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our services.
1. Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you and Flat Clearance Gunnersbury. By accessing or using our services, you accept and agree to be bound by these terms.
2. Services Provided
Flat Clearance Gunnersbury offers comprehensive flat clearance services, including but not limited to:
- Removal of unwanted items
- Waste disposal and recycling
- Clean-up services post-clearance
- Secure data destruction
We reserve the right to modify or discontinue our services at any time without prior notice.
3. Booking and Scheduling
To book our services, you must provide accurate and complete information. By submitting a booking request, you agree to:
- Provide valid contact information
- Ensure availability of the property for clearance
- Inform us of any specific requirements or restrictions
3.1. Appointment Confirmation
Once your booking is received, we will confirm the appointment via email or phone. It is your responsibility to ensure the accuracy of your contact information.
4. Payment Terms
Payment for our services is due as follows:
- Payment is required upon completion of the clearance
- We accept various payment methods, including cash, credit/debit cards, and bank transfers
- Additional charges may apply for services outside the standard scope
All payments must be made in full. Failure to comply may result in additional fees or legal action.
5. Cancellation and Rescheduling
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
5.1. Cancellation Fees
Cancellation fees are implemented to cover the costs associated with short-notice changes. The standard cancellation fee is:
- 20% of the total service charge for cancellations within 48 hours
- 50% of the total service charge for no-shows
6. Client Responsibilities
As a client, you agree to:
- Ensure access to the property on the scheduled date and time
- Remove or secure valuable or sensitive items not included in the clearance
- Disclose any hazardous materials present on the property
Failure to comply may result in delays or additional charges.
7. Liability and Insurance
Flat Clearance Gunnersbury takes all necessary precautions to protect your property during clearance. However, our liability is limited as follows:
- We are not responsible for pre-existing damages
- We indemnify against any loss due to our negligence
- Insurance coverage details are available upon request
Clients are encouraged to take their own insurance to cover valuable items.
8. Privacy Policy
Your privacy is important to us. We ensure that all personal data collected is handled in accordance with applicable data protection laws. We will not share your information with third parties without your consent, except as required by law.
8.1. Data Collection
We collect personal information necessary to provide our services, including:
- Name and contact details
- Property location
- Details of items to be cleared
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Flat Clearance Gunnersbury operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
10. Amendments to Terms
Flat Clearance Gunnersbury reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
11. Termination
We reserve the right to terminate our services at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other clients or our business.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that these Terms will otherwise remain in full force and effect.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Flat Clearance Gunnersbury regarding the use of our services and supersede all prior agreements, understandings, and representations.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.